This was written to strip local domains from hyperlinks in text files, e.g., www.geoffstratton.com/mylink.html will become /mylink.html.
This article describes how to install the latest open source OTRS help desk system on an Ubuntu 16.04 server. If you’ve used my previous article, the procedure is little changed from before, but some of the specific commands are different. As of this writing, the current version of OTRS is 5.0.11, and I’m starting with […]
This notifies users by email (sendmail) when a particular file changes on a Unix-style filesystem. This was originally written for a page that was being modified by multiple people in the wiki software shipped with Apple’s OS X Server. This worked all right as a hack, but if you need extensive content management or granular […]
An updated version of this article using OTRS 5 and Ubuntu 16.04 is available here. This article describes how to install the OTRS help desk system on an Ubuntu 12.04 server. OTRS is a popular open-source help desk system written in Perl; it was at version 3.2.9 as of this writing. The instructions here should […]